At Swarnamukhi, we believe that purchasing fine jewellery is an investment in your memories, heritage, and milestone moments. We are committed to transparency, exceptional craftsmanship, and absolute authenticity in every piece we create.
Authenticity & Purity Guarantee
-
BIS Hallmarked Gold: Every piece of gold jewellery sold at [Brand Name] carries the official Bureau of Indian Standards (BIS) Hallmark, guaranteeing the precise purity (22K or 18K) of your precious metal.
-
Certified Diamonds & Gemstones: All our diamonds and precious gemstones are independently certified by accredited international gemological laboratories (such as IGI, GIA, or SGL), detailing their cut, color, clarity, and carat weight. Our diamond partner is world famous brand KISNA.
-
100% Transparency: We provide complete breakups of metal weight, stone weight, making charges, and applicable taxes on every invoice.
Return & Exchange Policy
-
Custom-made, resized, engraved, or personalized items are not eligible for standard returns or exchanges.
Lifetime Exchange & Buyback
-
Lifetime Exchange: Upgrade your collection at any time. We offer exchange value on your purchase based on prevailing market rates:
-
Lifetime Buyback: Should you wish to sell your piece back to us, we offer buyback options based on the net weight of the metal and prevailing diamond values, subject to a nominal standard deduction fee.
Custom Care, Repairs & Maintenance
-
Complimentary Cleaning & Inspection: Enjoy lifetime free professional cleaning, polishing, and prong inspection for all pieces purchased from our stores.
-
Resizing & Repairs: The repairs or alterations are carried out at minimal nominal charges.