At Swarnamukhi, we prioritize protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website swarnamukhi.co.in, interact with our services.
Information We Collect
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Personal Identifiable Information (PII): Name, billing and shipping address, email address, phone number, and government-issued identification (such as PAN card or tax ID) required for high-value purchases in compliance with local regulatory requirements.
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Payment Details: Credit/debit card numbers, UPI IDs, or banking details. Note: All payment transactions are processed securely through certified, PCI-DSS-compliant payment gateways. We do not store raw credit card or banking information on our servers.
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Automated Data: IP address, browser type, device information, operating system, pages visited, and cookies to improve browsing experience and website performance.
How We Use Your Information
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Order Processing & Fulfillment: To process transactions, handle shipping, send order confirmations, and provide tracking updates.
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Customer Support: To assist with inquiries, custom design requests, resizing, repairs, and warranty claims.
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Personalized Marketing: With your consent, to send updates on new collections, exclusive previews, promotional offers, and gold scheme alerts via email, SMS, or WhatsApp.
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Compliance & Legal Obligations: To maintain mandatory accounting records, verify identity for high-value transactions, and meet anti-money laundering (AML) regulatory standards.
Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to third parties. We share data only with trusted partners essential to operating our business:
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Logistics & Courier Partners: To deliver your insured shipments securely.
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Payment Gateways & Banks: To verify and process secure payments.
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IT & Analytics Service Providers: To maintain website performance, security, and analytics.
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Legal Authorities: When required by law, court order, or governmental regulations.
Cookies & Tracking Technologies
We use cookies to save your shopping cart items, remember preference settings, and analyze site traffic patterns. You can choose to disable cookies through your browser settings, though doing so may affect certain functional features of the website.
Data Security
We employ industry-standard administrative, technical, and physical security measures—including SSL encryption and access-controlled servers—to protect your personal data from unauthorized access, loss, or misuse.
Your Rights
You have the right to access, update, or request the deletion of your personal data stored with us. You may also opt out of marketing communications at any time by clicking the "Unsubscribe" link in our emails or contacting our customer support.
Contact Us
For questions regarding this Privacy Policy or your personal data, please reach out to us: